Strategic Design Audits help you move forward by reviewing current offerings, programs, and experiences. We create an actionable report to increase stakeholder alignment, build momentum, and define a path with clear next steps.
Business Audits
+ Value propositions
+ Product portfolio
+ Service offering
+ Value chain
+ Teams and process
Brand Audits
+ Brand programs
+ Brand hierarchy
+ Brand touchpoints
Experience Audits
+ Customer experience (CX)
+ User experience (UX)
+ Interactions










“Their ability to study our organization and understand us, perhaps even better than we understood ourselves, shined through in the finished product.”
Roland Ochoa
Critical Case Unit Director
Kelley | Uustal