Audits

An outside perspective helps teams get started.
Strategic Design Audits help you move forward by reviewing current offerings, programs, and experiences. We create an actionable report to increase stakeholder alignment, build momentum, and define a path with clear next steps.

Business Audits
+ Value propositions
+ Product portfolio
+ Service offering
+ Value chain
+ Teams and process


Brand Audits
+ Brand programs
+ Brand hierarchy
+ Brand touchpoints

Experience Audits
+ Customer experience (CX)
+ User experience (UX)
+ Interactions

Amway
Nestle
Founders
Herman Miller
Steelcase
Wilsonart
Grand Valley State University
“Their ability to study our organization and understand us, perhaps even better than we understood ourselves, shined through in the finished product.”


Roland Ochoa
Critical Case Unit Director
Kelley | Uustal