Keynotes on Strategic Design, Brand, Marketing, Customer Experience

We share ideas about strategy, brand experience, marketing, and design.

Strategic Design

Innovation

Design Thinking

Creative Direction

Branding

Customer/User Experience

Culture and Change

CX as Storytelling, CXM360 Symposium
Meaningful Engagement, DisruptHR Talks
Opportunity vs. Obligation in Sustainability, Foresight webinar
CX+HCD+AI, CXM360 Symposium
Social Media Opportunities, INDEAL Conference
Brand and Customer Experience, CXM360 Symposium
The Connection Between Purpose, Brand, and Experience, Be Customer-Led Podcast
Interview, IIT Institute of Design
Brand Building, Simmons University
Quality Today, Enbridge Quality Week
The Next Generation Workforce, Grand Rapids HR Summit
Telehealth Webinar, Michigan Health Info Network
INDEAL Dealer Day

The Reach of Design, World Design Conference
Service Design Seminar, Peopledesign

Design Thinking Fundamentals Workshop, Peopledesign

Customers Transform Your Tomorrow, PDMA National Conference

Flow, Creative Mornings

Innovation in Healthcare, Spectrum Health

World Interaction Design Day, Panel Discussion

Brands are Bigger Than They Appear, RGD Webinar

Finding the Right Clients for Your Firm, SEGD Leadership Conference

Who Owns the Customer? INDEAL Dealer Conference

Education in the Knowledge Era, UCDA Design Conference

Future of Work, IIT Institute of Design panel

Running a Design Business, AIGA Design Conference

Education in the Knowledge Era, RGD Design Thinkers Conference

Collaboration by Design, TEDxMacatawa

Managing the 21st Century Organization, Aquinas College
Finding the Right Clients, SEGD Business Summit
Appleton Design Council
Education in the Era of Choice, NCMPR

Midwest UX Pecha Kuch

Why is Design a Big Deal, Grand Rapids Professionals for Excellence

Business is Personal, TEDxMacatawa

The Future of Your Practice, SEGD Business Conference

Branding, Not Blanding, RGD Webinar

Old Media, New Media, PRSA Counselors Academy
The Michigan Brand, Michigan Film, Art & Literature Symposium
Brand Innovation, Michigan Bankers Association Conference
Winterhouse Talks

Strategic Positioning and Product Roadmaps, Start Garden

Building Meaningful Brands in the Connection Economy, AMA

Design Thinking, CultureWorks
Brand Building, Mexican National Design Conference